We are no longer accepting applications for this role but we encourage you to send us an unsolicited application here: https://whitelabelcasinos.bamboohr.com/careers/119
Who We Are
What exactly do we do here at White Label Casinos? Well, that’s easy! We make white label casinos that players love. And that’s it! That’s literally our bread and butter. And we’re damn good at it.
By utilising our all-in-one casino solution, we’re able to create online casinos for our clients that stand out from the crowd. Because our casinos have flair, they have pizzaz, they have the IT factor that players are looking for. Did we mention we’re modest?
By choosing to work with us, your casino will come fully equipped with features that will set you up for success from day one. Your casino will be multi-licensed, loaded with more than 7,500 hit games, and our team of 140+ iGaming specialists will provide you with a range of managed services that’ll help make operating your casino.
Headquartered in Malta with remote employees all around the world.
Position Summary
The PSP Onboarding Manager will be responsible for handling the relationship with PSPs, from onboarding to integration into our systems. They will also be the go-to person should operational issues be identified immediately following go-live. The ideal candidate
must be highly organized, with a deep understanding of PSP ecosystem, regulatory requirements and due diligence processes.
Key Responsibilities
Duties will include, but are not limited to:
- Manage the end-to-end onboarding process for new PSP partners.
- Act as the main point of contact for new PSPs, providing guidance and support throughout the onboarding process up to the initial go-live phase.
- Coordinate with internal teams to ensure all onboarding requirements are met.
- Develop and maintain onboarding documentation and resources.
- Conduct training sessions to other internal stakeholders regarding new PSP partners and their offerings.
- Monitor the progress of the onboarding process and address any issues or delays promptly.
- Continuously improve the onboarding process based on feedback and best practices.
- Maintain strong relationships with PSP partners and other internal stakeholders.
Requirements:
- 3 years’ experience in the Gaming Industry, preferably in payments.
- Strong knowledge of international PSPs and cross-border payments.
- Ability to maintain productive relationships with key stakeholders both external and internal.
- Knowledge of onboarding and due diligence processes.
- High-level awareness of PSP contract terms, rates & service fees.
- An interest in regulatory requirements in the payment processing industry.
- Strong communication and negotiation skills.
Preferred, but not a necessity:
• Experience with PaymentIQ would be preferred