PSP Onboarding Manager

Date Posted: March 19th, 2024

White Label Casinos is looking for a PSP Onboarding Manager to join our enthusiastic and motivated team! This will be a full-time position based in our Malta office.

Who We Are

What exactly do we do here at White Label Casinos? Well, that’s easy! We make white label casinos that players love. And that’s it! That’s literally our bread and butter. And we’re damn good at it.

By utilising our all-in-one casino solution, we’re able to create online casinos for our clients that stand out from the crowd. Because our casinos have flair, they have pizzaz, they have the IT factor that players are looking for. Did we mention we’re modest?

By choosing to work with us, your casino will come fully equipped with features that will set you up for success from day one. Your casino will be multi-licensed, loaded with more than 7,500 hit games, and our team of 140+ iGaming specialists will provide you with a range of managed services that’ll help make operating your casino.

Headquartered in Malta with remote employees all around the world.

Position Summary

PSP Onboarding Manager will manage the Junior PSP Specialist and reporting into the Head of Payment Product. Have a close collaboration with the PSP Operation and Configuration team and other teams within the company, such as Compliance, Finance, AMs, Project and more.

Key Responsibilities

Duties will include, but are not limited to:

  • Proactively looking for new PSPs and lead the onboarding processes and commercial negotiations with them for our different brands, markets and licenses activities
  • Relationship management – manage and maintain ongoing communications and relationships with PSPs
  • Familiarity and understanding of all existing and potential PSPs – offerings, functionalities, logics, costs, new features etc.
  • Support the Head of Department with the prioritisation of PSPs onboarding and backlog, providing recommendations based on insights and trends that align to our strategy and business needs
  • Providing in-depth analysis to identify and drive areas of improvement recommendations to ensure the best client satisfaction
  • Market research and competitors’ reviews to continuously recommend new solutions and improvements to our offerings
  • Continually review our existing agreements to ensure they are still delivering value and negotiate for better commercials where needed
  • Act as a focal point for internal stakeholders and external providers
  • Assisting with ongoing company’s projects, researching, and testing new products when required