PSP Controller

We are no longer accepting applications for this role but we encourage you to send us an unsolicited application here: https://whitelabelcasinos.bamboohr.com/careers/119

White Label Casinos is looking for a PSP Controller to join our enthusiastic and motivated team! This will be a full-time position.

Who We Are

What exactly do we do here at White Label Casinos? Well, that’s easy! We make white label casinos that players love. And that’s it! That’s literally our bread and butter. And we’re damn good at it.

By utilising our all-in-one casino solution, we’re able to create online casinos for our clients that stand out from the crowd. Because our casinos have flair, they have pizzaz, they have the IT factor that players are looking for. Did we mention we’re modest?

By choosing to work with us, your casino will come fully equipped with features that will set you up for success from day one. Your casino will be multi-licensed, loaded with more than 7,500 hit games, and our team of 140+ iGaming specialists will provide you with a range of managed services that’ll help make operating your casino.

Headquartered in Malta with remote employees all around the world.

Position Summary

The PSP Controler will primarily focus on ensuring unreconciled transactions in the company’s Reconciliation System are investigated and cleared within 24 hours of appearing by using a mix of the Platform PaymentIQ/Aggregator systems and the various PSP online portals.
The PSP Controler will also be involved in building and uploading manual journal files into Aurum to automate the daily reconciliation process and checking that all business bank/crypto/PSP balances reconcile on a daily basis in our online accounting system.

Key Responsibilities

Duties will include but are not limited to:

  • Conduct daily, weekly, and monthly reconciliations of financial transactions processed through the PSP platforms and internal reconciliation tools.
  • Verify that transaction records in the PSP system match corresponding records in the company’s accounting system.
  • Identify and investigate discrepancies, errors, or irregularities in transaction records.
  • Collaborate with relevant teams (e.g., finance, customer support, and technical platform teams) to resolve discrepancies promptly.
  • Generate reconciliation reports and provide management with regular updates on reconciliation status.
  • Prepare and maintain documentation of reconciliation processes, findings, and resolutions.
  • Ensure compliance with industry regulations and company policies related
    to financial transactions.
  • Assist with internal and external audits related to transaction reconciliation.
  • Communicate with PSP providers to resolve issues and discrepancies.
  • Collaborate with internal teams to address payment-related inquiries or concerns.
  • Updating the daily cash balance report.
  • Ensuring the team meet month-end closing deadlines.

Requirements

  • Experience in Reconciliation
  • Ability to work alone and as part of a team
  • Knowledge of finance processes and journal postings
  • Knowledge of PSP’s and how they work
  • Proactivity
  • Experience in Excel, Aurum, PIQ and Xero